Organization Structure
EESCO's employees - at all levels - are renowned for their expertise and extra effort in serving customers.
Our employees are segmented into the following functional areas of expertise:
Sales:
Our general sales force is distributed throughout 28 branches and is 150 employees strong. The sales force is supported by a centralized customer service center and additional resources in product management, purchasing, inventory control and sales management. Each branch serves one or more designated market segments:
- Industrial/Construction
- Utility
- Manufactured Structures
National Accounts:
Within EESCO's formidable sales force, we have specific sales personnel dedicated to large customers with multi-locations that we call National Accounts. Our national accounts sales force coordinates electrical MRO procurement and materials management activities across multiple locations for industry-leading industrial and commercial companies.
Industry-focused National Account Managers develop service and supply programs tailored to customers' specific requirements. Joined by specialists in implementation and cost improvement, and an expert group of contract administrators and pricing analysts, National Account Managers lead teams that combine national marketing and sales support with local product fulfillment and services.
Marketing:
Because of the wide range and sheer number of products (215,000+ SKUs) our branches and distribution centers stock, comprehensive marketing support for our sales force is essential to EESCO.
EESCO's marketing group's primary objectives are to:
- Support branch sales and marketing activities
- Establish a joint marketing planning process with suppliers
- Provide sales tools to increase the ramp up of sales to targeted customers and market segments
- Develop industry-leading marketing collateral and product catalogs
Logistics:
Our Logistics organization handles customer service issues, and manages stock and product flow.
Unparalleled in the industry, EESCO's logistics services allow us to deliver products with 98% accuracy and represent a key competitive advantage.
Finance:
Our financial services group adds value to EESCO by working closely with branches and customers, helping to facilitate sales growth and proactively manage accounts.
EESCO strives to establish constructive credit policies and procedures and to administer credit operations that will contribute to customer satisfaction and company profit.
Information Systems:
The Information Systems group provides technology solutions to critical business functions - such as customer service, inventory and logistics management, accounting and administrative support - that enable EESCO to better compete in today's marketplace.
Our branch network has complete access to powerful tools enabling them to analyze a wide variety of detailed operational and financial information by branch, customer, product category or supplier. This 24/7 access to important sales information gives our branches the edge when servicing our customers.
e-Commerce:
EESCO's e-Commerce group has established us as an industry leader in rapid e-implementation to our customers' procurement systems and in providing integrated procurement functionality.
In addition to establishing direct connectivity to our customers' ordering processes, the e-commerce group is also responsible for development of our e-commerce website, EESCODirect.com. The site is a powerful tool that enables you to increase ordering efficiency, deploy secure Internet purchasing throughout your organization, and gain around-the-clock access to critical information.
